Terms & Condition

### Terms & Conditions

Welcome to Creative Glut! These Terms and Conditions govern your use of our website and the purchase of our custom-made mold candles. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

#### 1. **General**
- By accessing our website or purchasing any product, you agree to these Terms and Conditions, including our Privacy Policy.
- We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

#### 2. **Products**
- All candles are custom-made and hand-crafted. Variations in color, size, and design may occur due to the handmade nature of the products.
- The images of the candles on our website are for illustrative purposes only. Actual products may differ slightly from the images.
- We strive to accurately describe all products; however, we do not guarantee that all details provided on the website are error-free.

#### 3. **Pricing**
- Prices listed on the website are subject to change without notice. We reserve the right to modify prices at any time.
- All prices are inclusive of applicable taxes unless stated otherwise. Shipping costs will be calculated and displayed during checkout.

#### 4. **Payment**
- We accept payments on our website.
- Payment must be made in full before the product is shipped. Orders will not be processed until payment is received.

#### 5. **Order Processing & Shipping**
- Once an order is placed, processing times may vary based on product availability and customization requirements. 
- Shipping times may vary depending on the destination.
- We are not responsible for delays caused by shipping carriers or other unforeseen circumstances.

#### 6. **Cancellations and Refunds**
- Due to the custom nature of our candles, orders cannot be canceled once production has begun and colour may vary as these are handmade candles.
- We do not accept returns or exchanges for custom-made candles unless the product arrives damaged or defective.
- If your product is damaged upon delivery, please contact us within [1] day of receiving your order, and we will arrange for a replacement or refund.

#### 7. **Intellectual Property**
- All content on our website, including product images, descriptions, and branding, is the intellectual property of Creative Glut and may not be used without our prior written consent.
- Any unauthorized use of our intellectual property will be subject to legal action.

#### 8. **Limitation of Liability**
- We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the value of the product purchased.

#### 9. **Governing Law**
- These Terms and Conditions are governed by and construed in accordance with the laws of Dehradun India. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Dehradun India

#### 10. **Contact Information**
If you have any questions regarding these Terms and Conditions, please contact us at creativeglut@gmail.com .