**Shipping Policy**
Welcome to Creative Glut! We are committed to ensuring that your shopping experience with us is smooth and satisfying. Below, we outline our shipping policy to provide clarity and transparency for your orders.
### 1. **Processing Time**
- All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.
- During peak times, such as holidays or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
### 2. **Shipping Rates and Delivery Estimates**
- **Standard Shipping**: Available for all orders. Estimated delivery time is 5-7 business days.
- **Expedited Shipping**: Available at an additional cost. Estimated delivery time is 2-3 business days.
- Shipping charges for your order will be calculated and displayed at checkout.
### 3. **Shipment Confirmation and Order Tracking**
- Once your order has been shipped, you will receive a shipment confirmation email with your tracking number. This number will be active within 24 hours.
### 4. **International Shipping**
- At this time, we do not offer international shipping.
### 5. **Delivery Delays**
- While we strive to meet the estimated delivery times, there may be delays due to unforeseen circumstances such as weather conditions, carrier delays, or supply chain disruptions. We will do our best to keep you informed in case of significant delays.
### 6. **Damaged or Lost Packages**
- Creative Glut is not liable for packages lost or damaged during shipping. However, if you received your order damaged, please contact us at creativeglut@gmail.com with your order number and a photo of the item’s condition. We will evaluate and take the necessary steps to resolve the issue.
### 8. **Changes and Cancellations**
- Orders can be modified or canceled within 24 hours of placing the order. Once the order has been processed, changes or cancellations are no longer possible.
### 9. **Contact Us**
If you have any questions regarding our shipping policy, please contact us at creativeglut@gmail.com. We’re here to help!
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